Terms and Conditions

Last updated: 12 November 2026

By placing an order on speedwater.lk you agree to these terms. Please read them with our Privacy Policy, Refund and Returns Policy, Cancellation Policy and Delivery page.

Who we are

Speed Water supplies bottled drinking water and related products in Colombo and suburbs, Sri Lanka. Phone / WhatsApp 0703 444 333, email [email protected].

Products and prices

All prices are in Sri Lankan rupees (LKR). We try to keep descriptions, images and prices accurate, but errors can happen; if we find one we will contact you before dispatch and you may cancel or accept the corrected price. Products are subject to availability.

Placing an order

Your order is an offer to buy. It is accepted when we confirm it and start delivery. We may decline or cancel an order, for example for stock, delivery-area or payment reasons, and will refund any amount already paid.

Payment

You can pay by card or mobile wallet online (WEBXPAY / Payments.lk) or by cash on delivery where offered. Card orders are processed once payment succeeds. Cash on delivery orders are paid in full to the delivery person on receipt.

Delivery

We deliver Monday to Saturday within Colombo and suburbs, normally within 24 hours of your first order. Delivery times are estimates and not guaranteed. Please provide an accurate address and phone number and make sure someone can receive the order. See the Delivery page for details.

Returns and refunds

See our Refund and Returns Policy and Cancellation Policy.

Accounts

You are responsible for keeping your password confidential and for activity on your account.

Liability

Nothing in these terms limits your statutory consumer rights. Subject to that, we are not liable for delays or failures caused by events beyond our control, and our liability for any order is limited to the price you paid for it.

Governing law

These terms are governed by the laws of Sri Lanka, and the courts of Sri Lanka have jurisdiction.

Changes

We may update these terms. The terms in force when you place an order apply to that order.