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Speed Water - Purified Drinking Water
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Privacy Policy

Last updated: 12 November 2026

This policy explains what personal information Speed Water ("we", "us") collects when you use speedwater.lk, why we collect it, and the choices you have. We handle personal data in line with Sri Lanka's Personal Data Protection Act, No. 9 of 2022.

What we collect

  • Order details: your name, delivery and billing address, phone number, email address, the items you order and any note you add.
  • Account details: if you create an account, your email address and a password (stored only as a one-way hash).
  • Messages: anything you send through the contact form, email, phone or WhatsApp.
  • Newsletter: your email address, only if you subscribe.
  • Technical data: your IP address and browser details in server logs, kept for security and fault-finding.

Card payments

Card and mobile-wallet payments are taken on the secure pages of our payment providers (WEBXPAY and, once enabled, Payments.lk). Your card number, expiry and security code are entered on their pages and are never seen or stored by us. We receive only the payment result and a reference.

How we use it

  • To process, deliver and invoice your order, and to contact you about it.
  • To provide your account, order history and support.
  • To send order emails (confirmation, invoice, delivery updates) and, if you subscribed, our newsletter. You can unsubscribe at any time.
  • To prevent fraud and keep the site secure, and to meet legal and accounting obligations.

Who we share it with

We do not sell your data. We share only what is needed with: our delivery staff, our payment providers (to take payment), our email delivery provider (to send order emails), and our hosting and internal order-management systems. We may disclose information if required by law.

Cookies

We use only essential cookies: one to remember your cart, and one to keep you signed in if you log in. We do not use advertising or tracking cookies.

How long we keep it

Order and invoice records are kept for as long as needed for accounting and legal purposes. Newsletter details are kept until you unsubscribe. You can ask us to delete your account at any time.

Your rights

You may ask to see, correct or delete the personal data we hold about you, or object to its use for marketing. Contact us using the details below and we will respond promptly.

Security

The site uses HTTPS, passwords are hashed, and access to customer data is limited to authorised staff.

Contact

Speed Water, Colombo, Sri Lanka. Phone / WhatsApp: 0703 444 333. Email: [email protected].

We may update this policy; the date above shows the latest version.